Getting Started
How do I create an event?
Tap the "+" button on the Events tab to create a new event. Choose your event type (Birthday, Wedding, Baby Shower, Secret Santa, etc.), add a name and date, then invite participants by sharing the event link.
How do I share my wishlist?
Open your wishlist and tap the share button. You can share the link via text, email, or any messaging app. Recipients don't need to download the app to view your wishlist.
Do guests need to create an account?
No! Guests can view wishlists and claim gifts without creating an account. They just need to enter their email to prevent duplicate gifts.
Claiming Gifts
How do I claim a gift?
Tap on any unclaimed item in a wishlist and select "Claim This Gift." Enter your email if you're a guest, and the item will be marked as claimed. The recipient won't see who claimed it.
Can the recipient see who claimed their gifts?
No, gift claims are kept secret from the recipient. Only the person who claimed the gift can see their claim. This keeps the surprise!
What if two people try to claim the same gift?
Gift Marshal uses real-time sync to prevent duplicate claims. Once a gift is claimed, it's instantly updated for everyone viewing the wishlist.
How do I unclaim a gift?
Open the wishlist, find the gift you claimed, and tap "Unclaim." The gift will become available for others to claim again.
Secret Santa
How does Secret Santa work?
Create a Secret Santa event and add participants. Set a budget and deadline, then tap "Draw Names." Each participant will be secretly assigned someone to buy a gift for.
Can I set exclusions for Secret Santa?
Yes! Before drawing names, you can set exclusions (e.g., couples shouldn't get each other). Go to event settings to configure exclusion rules.
Can I redo the Secret Santa draw?
Yes, the event organizer can redo the draw at any time before the event date. All previous assignments will be cleared.
Premium Features
What's included in Premium?
Premium unlocks unlimited events and wishlists, priority support, and early access to new features. It's a one-time purchase — no subscription!
How do I restore my purchase on a new device?
Go to Settings > Premium and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used for the original purchase.
Account & Privacy
How do I delete my account?
Go to Settings > scroll to the bottom > tap "Delete Account." This will permanently delete your account and all associated data. This action cannot be undone.
How is my data protected?
We use industry-standard encryption and secure cloud infrastructure. Your data is stored securely and never shared with third parties. See our Privacy Policy for details.
Can I export my data?
Yes! Go to Settings > Privacy & Data > Export My Data. You'll receive a file containing all your wishlists, events, and account information.
Troubleshooting
The app isn't syncing properly
Try pulling down to refresh the screen. Ensure you have a stable internet connection. If the issue persists, try signing out and back in from Settings.
I'm not receiving notifications
Check that notifications are enabled in Settings > Notifications. Also verify that Gift Marshal has notification permissions in your iPhone's Settings app.
A shared link isn't working
Make sure the wishlist or event is still active and hasn't been deleted by the owner. Try asking the owner to share a fresh link.